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Posted: January 30th, 2008, 6:30am CET by e-man
Larry Klosterboer “Implementing ITIL Configuration Management ” IBM Press | 2008-01-07 | ISBN:0132425939 | 264 pages | PDF | 1,5 Mb Practical, Real-World ITIL Configuration Management–From Start to FinishThe IT Infrastructure Library® (ITIL) places the “best practices” in IT operations at your command. ITIL helps you make better technology choices, manages IT more effectively, and [...]
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