AMACOM (April 10, 2008)
PDF | 320 pages | English | 1.1mb(rar)
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards/by Patrick O'Keefe (Author)
Description
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies to their professions to whatever else strikes their fancy. Administrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos.

