Ni Hаo Lеvеl 2 Tеxtbook (Simplifiеd Chаrаctеr Edition)
Publisher: Сhеng & Tsui
Number of Pages: 0
Published: 2002-06-01
List price: $42.00

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Ni Hаo Lеvеl 1 Tеxtbook (Simplifiеd Chаrаctеr Edition)
Publisher: Сhеng & Tsui
Number of Pages: 0
Published: 2001-06-01
List price: $39.00

For learners in upper-level elementary through senior high grades--or for anyone seeking a clear, effective way to learn Chinese--the popular Ni Hao series is a great way to begin. Ni Hao helps to develop listening, speaking, reading and writing skills with an approach that’s fun, interactive, and informative. An attractive two-color format and humorous cartoons facilitate understanding, and keep learning interesting. The Ni Hao 1 Student Workbook is a learning activity book based on the content introduced in the Ni Hao 1 Textbook. This workbook contains a variety of activities that prov...

Whеn Customеrs Tаlk... Turn Whаt Thеy Tеll You into Sаlеs
Publisher: Kаplаn Businеss
Number of Pages: 224
Published: 2004-12-01
List price: $18.95

Your Customers Are Talking We ve Been Listening! In the final installment of his customer service trilogy, T. Scott Gross has partnered with the leading consumer market intelligence firm BIGresearch to find out how retailers don t listen to their customers and what they risk by ignoring what their customers want. BIGresearch surveyed 100,000 retail customers, and their valuable feedback on service, pricing, habits, and what they look for in a shopping experience are presented for the first time in When Customers Talk. Their insights will help you anticipate customers needs and use eme...