
Stephen Denning “The Secret Language of Leadership: How Leaders Inspire Action Through Narrative"
Jossey-Bass | 2007-10-12 | ISBN:0787987891 | PDF | 304 pages | 1,4 Mb
The book introduces the concept of narrative intelligence—an ability to understand and act and react agilely in the quicksilver world of interacting narratives. It shows why this is key to the central task of leadership, what its dimensions are, and how you can measure it. The book’s lucid explanations, vivid examples and practical tips are essential reading for CEOs, managers, change agents, marketers, salespersons, brand managers, politicians, teachers, parents—anyone who is setting out to the change the world.
The World Bank is an international lending organization located in Washington, D.C., and aimed at relieving global poverty. For several decades, I had held a number of positions and functions, including programming and budgeting, the West Africa riverblindness program, population, health and nutrition programs, and the quality control of operations. In the early 1990s, I had been director of the Southern Africa Department, where I had overseen the work of several hundred people working in ten countries. Now, as director of the Africa Region, I was responsible for the operations of more than a thousand staff working in forty-three countries. After that much experience as an executive, I believed that I understood management, although I was about to discover that I had much to learn about leadership.
Large organizations may look stable, but appearances are deceptive. In the past year, the president had unexpectedly died. Last month, my boss had decided to retire. Now someone else had just been named to my post.
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