Paperback: 120 pages
Publisher: Aspatore Books (October 2003)
Language: English
ISBN-10: 158762351X
ISBN-13: 978-1587623516

Risky, expensive, complicated…organizations apply these labels to integration because—let’s face it—gluing together the incompatible systems scattered throughout the enterprise can be a downright ugly task.

Hardcover: 224 pages
Publisher: AMACOM/American Management Association (October 2003)
Language: English
ISBN-10: 0814407978
ISBN-13: 978-0814407974

Toronto Globe and Mail February 2004
“It provides a fascinating historical guide into two intriguing figures, as well as some valuable lessons for business.”

Paperback: 350 pages
Publisher: Information Science Publishing (December 2003)
Language: English
ISBN-10: 1591402158
ISBN-13: 978-1591402152

Forecasting is one of the most important activities that form the basis for strategic, tactical, and operational decisions in all business organizations. Recently, neural networks have emerged as an important tool for business forecasting. There are considerable interests and applications in forecasting using neural networks. Neural Networks in Business Forecasting provides for researchers and practitioners some recent advances in applying neural networks to business forecasting. A number of case studies demonstrating the innovative or successful applications of neural networks to many areas of business as well as methods to improve neural network forecasting performance are presented.

Paperback: 240 pages
Publisher: Aspatore Books (July 1, 2003)
Language: English
ISBN-10: 1587620316
ISBN-13: 978-1587620317

Tracing Yankee ingenuity to its roots in colonial America, this book describes how early entrepreneurs responded to their environment by confronting challenge and risk while satisfying their needs and wants. They never realized that they were also engaging in a second revolution and establishing a unique new culture. Examples of prominent early Americans and their adaptations of special purpose machine tools are explored.

Paperback: 224 pages
Publisher: AMACOM/American Management Association; 2nd edition (December 2003)
Language: English
ISBN-10: 0814471536
ISBN-13: 978-0814471531

Dalls, TX Morning News February 2004
“It’s a sturdy little book crammed full of suggestions, tips and templates.” Mr. Sant lays it out step by step.

Paperback: 112 pages
Publisher: HRD Press (January 2003)
Language: English
ISBN-10: 087425731X
ISBN-13: 978-0874257311

This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of service.

Paperback: 352 pages
Publisher: AUERBACH; 1 edition (May 27, 2003)
Language: English
ISBN-10: 0849313473
ISBN-13: 978-0849313479

The ramifications of this new Information Age are still not well understood. Most businesses do not know how to turn their information into a beneficial capital asset.

Paperback: 300 pages
Publisher: NOLO; Pap/Cdr edition (January 2003)
Language: English
ISBN-10: 0873378385
ISBN-13: 978-0873378383

U.S. craftwork is $13 billion industry and crafts artisans now average $76,000 in annual sales. As the crafts business has increased, so have the legal and business problems. Fortunately, you now have a guide to help wind your way through the maze of legal and business rules.