Paperback: 408 pages
Publisher: Webster's New World; 1 edition (February 15, 2003)
Language: English
ISBN-10: 0764525247
ISBN-13: 978-0764525247
Expert tips and 300 sample letters make business and personal correspondence a snap.
When trying to close a sale, answer a complaint, or offer thanks, a well-crafted letter can make all the difference. Packed with practical advice and 300 easy-to-adapt sample letters, this all-purpose guide shows readers how to write letters that get results -at work and at home.