The most important aspect of this book is to provide knowledge and skills in unified communications deploying the Cisco Unified Communications Manager (CUCM) product. Another goal of this book is to assist in the Cisco IP Telephony (CIPT) exam, which is part of the Cisco Certified Voice Professional (CCVP) certification. The methods used in this book are designed to help in both your job and the CCVP CIPT exam. This book provides many questions at the end of each chapter to reinforce the chapter content. Additional test preparation software from companies such as SelfTest Software (http://www.selftestsoftware.com) will give you even more test preparation questions to prepare you for exam success.
