Posted: July 30th, 2008, 1:09pm CEST
Microsoft® Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.
The authors present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. The far-reaching coverage ranges from Dynamics CRM’s sales, marketing, and customer service features to its automated workflows; from Outlook and Office integration to reporting and security. The authors offer independent insight into Dynamics CRM’s most powerful new features, from its improved interface to its new mail merge and data migration tools.
This book is for every IT professional who intends to work with Dynamics CRM, regardless of their experience with Dynamics or other CRM solutions. The authors provide example-rich, realistic coverage of advanced Dynamics customization, extensibility, and integration: information that is available nowhere else.
Detailed information on how to…
- Set up, configure, and maintain all facets of Dynamics CRM in any organization or industry
- Thoroughly understand both the on-premise and hosted versions of Dynamics CRM
- Make the most of Dynamics’ new features, including email, the Outlook client, Internet Facing Deployment (IFD), and relationships
- Manage sales leads, opportunities, accounts, contacts, marketing lists, sales collateral, campaigns, quotes, orders, and invoices
- Improve customer service by integrating schedules, cases, contacts, product/service information, and more
- Build powerful automated workflows that streamline key sales tasks and liberate salespeople for more effective selling
- Efficiently administer and secure any Dynamics CRM implementation
- Drive greater value by integrating Dynamics CRM with Microsoft Office productivity tools
- Customize and extend Dynamics CRM using Visual Studio, .NET, and custom plug-ins and add-ons
ON THE WEB:
Download all of this book’s examples and source code at informit.com/title/9780672329708
About the Author
Marc J. Wolenik is founder and CEO of Webfortis, a Northern California consulting company and Microsoft Gold Certified Partner that specializes in solutions built with Dynamics CRM. He has extensive experience with CRM implementation, integration, and migration for companies of all sizes, and is deeply involved in building custom vertical solutions around the Dynamics platform.
Damian Sinay is a Webfortis partner. Currently a development manager with senior .NET development responsibilities, he has extensive experience working with all Dynamics CRM technologies. He has participated in Dynamics CRM projects involving extremely complex customizations, integrations, and implementations.

Posted: July 30th, 2008, 1:09pm CEST
Essentials of Computational Chemistry, Theories and Models provides an accessible introduction to this fast developing subject. Carefully developed to encourage student understanding, the book begins with a presentation of classical models, gradually moving on to increasingly more complex quantum mechanical and dynamical theories. While recognising that some prerequisite mathematics is needed, the book carefully guides the reader through the key equations, placing each in context, and provides essential background information, together with numerous examples and applications.
Opening with a general introduction to the subject, early emphasis is placed on single-molecule (gas-phase) calculation, followed by a discussion of extensions to condensed-phase media. Primarily focusing on the calculation of equilibrium properties, excited states and reaction dynamics are covered as advanced subjects towards the end of the book.
- An accessible introduction, emphasising basic concepts and applications and including both quantum mechanical and classical mechanical models.
- Coverage and examples from inorganic, organic and biological chemistry
- Numerous examples and applications with selected case studies designed as a basis for classroom discussion
An invaluable asset to all students taking a first course in computational chemistry, molecular modelling, computational quantum chemistry or electronic structure theory. This book will also be of interest to postgraduates, researchers and professionals needing an up-to-date, accessible introduction to this subject.

Posted: July 30th, 2008, 1:08pm CEST
Beginning Adobe AIR
Adobe Integrated Runtime (AIR) is revolutionizing the way desktop applications are deployed. If you're ready to take advantage of this platform to build desktop-based Rich Internet Applications, then this is the book for you. It presents a step-by-step process, walking you through the features of AIR so you can quickly get started.
After introducing you to AIR, Adobe expert Rich Tretola discusses the different programming languages and tools you can use for development. He then presents multiple methods for storing data, including within the file system and embedded database as well as storage on remote servers. You'll also learn about the numerous features that allow AIR applications to interact with both Mac OS X and Windows.
This guide offers a perfect mix of tutorials and hands-on coding, and provides the resources you need to build AIR applications quickly. And it provides the resources that will help you build your first killer Rich Desktop Application.
What you will learn from this book
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All about the programming languages available for AIR development
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How to work with the various tools for building AIR applications
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Steps for getting data into AIR applications from XML, ColdFusion®, JSON, and Web Services
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Ways to take advantage of the HTML and File System components
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Strategies for utilizing AIR APIs that handle interactions with the operating system
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How to move a Flex application to the desktop
Who this book is for
This book is for developers who are currently leveraging web technologies, such as Flash, Flex, HTML, JavaScript and Ajax techniques to build and deploy Rich Internet Applications.
Wrox Beginning guides are crafted to make learning programming languages and technologies easier than you think, providing a structured, tutorial format that will guide you through all the techniques involved.
About the Author
Rich Tretola is the Rich Applications Technical Lead at Herff Jones, Inc. He is an award-winning Flex developer and was the lead author of Professional Flex 2 (ISBN 978-0-470-10267-1) from Wrox. He entered the field of Web development in the late 1990s and has been building applications ever since.
Other than Flex, he builds applications using ColdFusion, Flash, and Java (where he is a Sun-certified programmer). Rich is highly regarded within the Flex community as an expert in RIA and is also an Adobe Community Expert. He runs a popular Flex and AIR blog at http://blog.everythingFlex.com, and is the community manager for http://www.InsideRIA.com.

Posted: July 30th, 2008, 1:05pm CEST
Use this compact study guide to pass the interim CompTIA A+ Operating System Technologies exam (220-232), which starts September 12, 2003 and retires once the new 2003 upgrade exam is released. The interim exam scores 2001 objectives and also provides a chance to practice against upcoming 2003 objectives without being scored on them. Throughout this guide, Future Owl icons with specially boxed text alert you to 2003 topics. Tcat Houser (CTT+, A+, Security+, Network+, Server+, MCSE+I) is widely recognized as a top certification expert among IT professionals, in computer chat rooms/forums, and in the publishing arena. Here Tcat offers you a very readable combination of practice questions, "geekie" details, and serious research that is literally guaranteed to help you pass the exam the first time! His guide provides short summaries of core exam topics with a pre- and post- assessment quiz for each; is heavily illustrated with figures, diagrams, and photos; contains chapter summaries and helpful tips for test taking; and lists useful websites, articles and other learning aids. Buy this book and get a $20 discount towards an online practice exam with the popular BeachFront Quizzer! Details inside.
About the Author
Tcat Houser (Network+, MCSE, Server+, CTT+) has garnered other milestones such as IBM PSE and Microsoft MCSE/MCT. This is the result of almost 40 years of "fussing with electronics". When not writing or teaching, he is doing research. Tcat accomplishes so many tasks because to him, it isn’t work, its fun, and he has fun 18 hours a day, 7 days a week. You can reach him by sending mail to Author@TotalRecallPress.com or at Tcat@Tcat.net.

Posted: July 30th, 2008, 8:28am CEST
The first edition of this book was published in 1985. The content of the 4th edition reflects the enormous advances that have occurred since that time in the field of lipid biochemistry. This publication is unique in that it represents a bridge between the superficial coverage of the lipid field found in basic biochemistry text books and the highly specialized material contained in scientific review articles and monographs. The book is not a collection of exhaustive reviews, but a current and readable summary of diverse aspects of lipids. It is intended as an advanced and up-to-date textbook for teachers and students who are familiar with the basic concepts of lipid biochemistry and will also serve as a general reference book for scientists studying lipids, lipoproteins and membranes.
Reflects the enormous advances that have occurred since that time in the field of lipid biochemistry. Represents a bridge between the superficial coverage of the lipid field found in basic biochemistry text books and the highly specialized material contained in scientific review articles and monographs.

Posted: July 30th, 2008, 8:11am CEST
Nuclear magnetic resonance (NMR) has become the chemist's most general structural tool. It is one of the few techniques that may be applied to all three states of matter. Some spectra may be obtained from less than a microgram of material. In the early 1960s, spectra were taken crudely on strip-chart recorders. The field has since seen one major advance after another, culminating in the Nobel prizes awarded to Richard R. Ernst in 1991 and to Kurt Wuthrich in 2002. The very richness of the field, however, has made it intimidating to many users. How can they take full advantage of the power of the method when so much of the methodology seems to be highly technical, beyond the grasp of the casual user? This text was written to answer this question. The chapters provide an essentially nonmathematical introduction to the entire field, with emphasis on structural analysis.
The early chapters introduce classical NMR spectroscopy. A thorough understanding of proton and carbon chemical shifts (Chapter 3) is required in order to initiate any analysis of spectra. The role of other nuclei is key to the examination of molecules containing various heteroatoms. An analysis of coupling constants (Chapter 4) provides information about stereochemistry and connectivity relationships between nuclei. The older concepts of chemical shifts and coupling constants are emphasized, because they provide the basis for the application of modern pulse sequences.
Chapter 5 and 6 describe the basics of modern NMR spectroscopy. The phenomena of relaxation, of chemical dynamics, and of multiple resonance are considered thoroughly. One-dimensional multipulse sequences are explored to determine the number of protons attached to carbon atoms, to enhance spectral sensitivity, and to determine connectivities among carbon atoms. Concepts that have been considered advanced, but are now moving towards the routine, are examined, including phase cycling, composite pulses, pulsed field gradients, and shaped pulses. Two-dimensional methods represent the current apex of the field. We discuss a large number of these experiments. It is our intention to describe not only what the pulse sequences do, but also how they work, so that the user has a better grasp of the techniques.
Two chapters are dedicated to experimental methodologies. Although many people are provided with spectra by expert technicians, increasing numbers of chemists must record spectra themselves. They must consider and optimize numerous experimental variables. These chapters address not only the basic parameters, such as spectral width and acquisition time, but also the parameters of more advanced techniques, such as spectral editing and twodimensional spectra.
To summarize modern NMR spectroscopy, Chapter 8 carries out the total structural proof of a single complex natural product. This chapter illustrates the tactics and strategies of structure elucidation, from one-dimensional assignments to two-dimensional spectral correlations, culminating in stereochemical analysis based on Overhauser effects.
The theory behind NMR not only is beautiful in itself, but also offers considerable insight into the methodology. Consequently, a series of appendices presents a full treatment of this theoretical underpinning, necessary to the physical or analytical chemist, but possibly still edifying to the synthetic organic or inorganic chemist.
This text thus offers
- classical analysis of chemical shifts and coupling constants for both protons and other nuclei,
- modern multipulse and multidimensional methods, both explained and illustrated,
- experimental procedures and practical advice relative to the execution of NMR experiments,
- a chapter-long worked-out problem that illustrates the application of nearly all current methods to determine the structure and stereochemistry of a complex natural product,
- appendices containing the theoretical basis of NMR, including the most modern approach that uses product operators and coherence-level diagrams, and
- extensive problems throughout the book.

Posted: July 30th, 2008, 7:51am CEST
The critically acclaimed guide to the principles, techniques, and instruments of electroanalytical chemistry–now expanded and revised
Joseph Wang, internationally renowned authority on electroanalytical techniques, thoroughly revises his acclaimed book to reflect the rapid growth the field has experienced in recent years. He substantially expands the theoretical discussion while providing comprehensive coverage of the latest advances through late 1999, introducing such exciting new topics as self-assembled monolayers, DNA biosensors, lab-on-a-chip, detection for capillary electrophoresis, single molecule detection, and sol-gel surface modification. Along with numerous references from the current literature and new worked-out examples, Analytical Electrochemistry, Second Edition offers clear, reader-friendly explanations of the fundamental principles of electrochemical processes as well as important insight into the potential of electroanalysis for problem solving in a wide range of fields, from clinical diagnostics to environmental science. Key topics include:
- The basics of electrode reactions and the structure of the interfacial region
- Tools for elucidating electrode reactions and high-resolution surface characterization
- An overview of finite-current controlled potential techniques
- Electrochemical instrumentation and electrode materials
- Principles of potentiometric measurements and ion-selective electrodes
- Chemical sensors, including biosensors, gas sensors, solid-state devices, and sensor arrays
About the Author
JOSEPH WANG, PhD, is Professor of Chemistry at New Mexico State University, Las Cruces, New Mexico. He is the recipient of the 1999 ACS Award for Chemical Instrumentation and the 1994 Heyrovsky Medal.

Posted: July 30th, 2008, 7:49am CEST
This one-of-a-kind encyclopedia presents the entire field of technology--from rudimentary agricultural tools to communication satellites--in this first-of-its-kind reference source.
Following an introduction that discusses basic tools, devices, and mechanisms, the chapters are grouped into five parts that provide detailed information on materials, power and engineering, transportation, communication and calculation, and technology and society, revealing how different technologies have together evolved to produce enormous changes in the course of history.
Each chapter summarizes the development of a particular technology emphasizing its relation to the social context of the time as well as its place in current scientific thought.
Twenty-two chapters by international experts covering the entire history of technology from humankind's earliest use of stone tools to the exploration of space. Paper. DLC: Technology History.
About the Author
Ian McNeil is Rolt Research Fellow at the University of Bath and former Executive Secretary of the Newcomen Society for the Study of the History of Engineering and Technology.

Posted: July 30th, 2008, 7:39am CEST
This volume presents the best papers of the special issue "E-Services" of the Journal of Value Chain Management. In association with Marketing Center Muenster (University of Muenster, Germany) and the Center for Services Marketing and Management (Florida Atlantic University, USA), the volume provides a thorough introduction and systematic overview of the new and emerging field "E-Services".
The book series, Applied Marketing Science - Angewandte Marketingforschung aims to bridge the gap between scientific rigor and practical relevance in the transfer of cutting-edge theoretical and applied knowledge between scholars and practitioners. The series explores classic and contemporary theories and themes in global competitive networks, inter-organizational relationships, customer relationship management, and competitive advantages as conceived, developed, and applied in the field of marketing.
Other themes will also be explored at the discretion of the series editors. Given its international focus, the series Applied Marketing Science – AngewandteMarketingforschung will include contributions in both German and English. For authors, Applied Marketing Science – Angewandte Marketingforschung offers the opportunity to publish original work, edited volumes or monographs. In order to ensure the highest possible standards of academic quality and readability, authors must first submit a brief proposal that includes the major themes explored in the book, evidence or rationale of why the themes, methods and conclusions are original and cutting-edge in the discipline, and the intended contribution to the practice of marketing science. The proposal would then be reviewed by the series editors and, if necessary, external reviewers. Based on their evaluations, a proposal is either accepted, conditionally accepted or rejected by the editorial board. If the proposal is accepted, authors would be provided a time frame and style sheet which they must adhere to in delivering the final manuscript.

Posted: July 30th, 2008, 7:31am CEST
Space Invaders and Asteroids are back!
Loved that Atari® when you were a kid? So did Ben Heckendorn — so much, in fact, that he successfully resurrected it as a slim, go-anywhere portable. When Playstation® and Nintendo® aficionados got jealous, he created miniaturized, fully functioning, battery-powered versions of those too. Now it's your turn. Every secret is here — complete instructions, materials lists, tool tips, even advice on finding parts. Just wait 'til they see this at the high school reunion.
Ready? Let's get started
Plans and instructions for building eight handheld, classic video games
- Choosing a game system — Atari®, Nintendo®, Super Nintendo®, or Playstation®1
- What you'll spend
- Electronics and soldering 101
- Hacking portable TVs for their screens
- Building the case — CNC or freehand?
- Yank the cord, install the batteries
About the Author
Benjamin Heckendorn is a graphic artist and independent filmmaker who fell in love with Atari at age five. While waiting for New Year's Eve festivities to begin in 1999, Ben decided that if Y2K did not cause the end of life as we know it, he'd find a way to bring back those beloved games of his childhood — and here it is.

Posted: July 30th, 2008, 7:30am CEST
Systems Modelling: Theory and Practice brings together some of the leading minds in the fields of Systems Modelling and Operational Research, to produce a book which addresses issues that are of both practical importance and theoretical significance. This union of the theory and practice of Systems Modelling incorporates both ‘hard’ and ‘soft’ aspects of Operational Research, creating a complementary approach that requires more than common sense and results in significant organizational benefits.
The contributors are from organizations and academic departments that are major users of systems modelling, meaning their experience will be vital to readers who are seeking to expand their level of understanding in the development of these models. This book will appeal to students of computing, management science and operational research, and to practitioners who understand the many possibilities and applications that this complementary approach could have in industry.
About the Author
Mchael Pidd is Professor of Management Science at Lancaster University and a Past President of the Operational Research Society. His research interests focus on the development of usable models in management science and computer simulation and he has published widely in many academic journals and books. His authored books include the highly regarded Tools for Thinking: Modelling in Management Science, now in its second edition, and Computer Simulation in Management Science, now in its fourth edition, (both published by John Wiley & Sons).

Posted: July 30th, 2008, 7:29am CEST
Due to the necessity of instant communication and data transfer in today's business world, a secure computer network is critical. Security is not just your company's firewall. A more detailed strategy is needed to ward off threats from viruses, hackers, and unauthorized users. Microsoft Windows 2000 Security is your complete guide to system and network administration. It gives you the knowledge to maximize the benefits of the Microsoft Windows 2000 Advanced server to keep your network safe and gain a competitive edge!
Discover how you can provide consistent and reliable security and learn how to secure remote access and work with VPNs. Softcover.

Posted: July 30th, 2008, 7:24am CEST
Sams Teach Yourself Samba in 24 Hours is a tutorial designed to help you integrate Linux/UNIX-based systems with Windows-based systems. It has all the information and tools necessary for you to be up and running with Samba in 24 short lessons. Learn how to use Samba to its fullest potential. Topics range from introducing Samba and Samba installation to configuration and problem solving. This book provides complete, step-by step instruction. A tear card featuring Samba's options and share examples is included.
About the Author
Jerry Carter is a member of the Samba Team, the key group of developers worldwide who contribute regularly to Samba. He is a network manager at Auburn University, where he is also studying for his PhD in computer science. Jerry writes a monthly column on Linux/Windows NT integration for LinuxWorld and is currently serving as co-chair for the USENIX-sponsored LISA-NT conference in 1999. Richard Sharpe is a member of the Samba Team. Richard is a senior consultant at NS Computer Software and Services, a consulting firm in South Australia. He teaches TCP/IP and Network Security courses. Richard has written several papers and articles on Samba-related topics.

Posted: July 30th, 2008, 7:16am CEST
Optical Fiber Telecommunications V (A&B) is the fifth in a series that has chronicled the progress in the research and development of lightwave communications since the early 1970s. Written by active authorities from academia and industry, this edition not only brings a fresh look to many essential topics but also focuses on network management and services. Using high bandwidth in a cost-effective manner for the development of customer applications is a central theme. This book is ideal for R&D engineers and managers, optical systems implementers, university researchers and students, network operators, and the investment community.
Volume (A) is devoted to components and subsystems, including: semiconductor lasers, modulators, photodetectors, integrated photonic circuits, photonic crystals, specialty fibers, polarization-mode dispersion, electronic signal processing, MEMS, nonlinear optical signal processing, and quantum information technologies. Volume (B) is devoted to systems and networks, including: advanced modulation formats, coherent systems, time-multiplexed systems, performance monitoring, reconfigurable add-drop multiplexers, Ethernet technologies, broadband access and services, metro networks, long-haul transmission, optical switching, microwave photonics, computer interconnections, and simulation tools.

Posted: July 30th, 2008, 7:04am CEST
This book contains papers presented at the International Symposium on Electromagnetic Fields in Mechatronics, Electrical and Electronic Engineering ISEF’07 which was held in Prague, the Czech Republic, from September 13 to 15, 2007. ISEF conferences have been organized since 1985 and from the very beginning it was a common initiative of Polish and other European researchers who have dealt with electromagnetic field in electrical engineering. The conference travels through Europe and is organized in various academic centres. Relatively often, it was held in some Polish city as the initiative was on the part of Polish scientists. Now ISEF is much more international and successive events take place in different European academic centres renowned for electromagnetic research. This time it was Prague, famous for its beauty and historical background, as it is the place where many cultures mingle. The venue of the conference was the historical building of Charles University, placed just in the centre of Prague. The Technical University of Prague, in turn, constituted the logistic centre of the conference.
It is the tradition of the ISEF meetings that they try to tackle quite a vast area of computational and applied electromagnetics. Moreover, the ISEF symposia aim at combining theory and practice; therefore the majority of papers are deeply rooted in engineering problems, being simultaneously of a high theoretical level. The profile of the conference changes, however, year-by-year and one can find more and more contributions dealing with applied electromagnetics coupled with hardware and software technologies. That is why, for the first time, the organizers decidedto use the Springer Lecture Notes in Artificial Intelligence as the proper place for publishing some of the papers. Generally speaking, one can observe the trend of a decreasing number of papers which deal with classical electrical engineering in preference to information technology and biomedical applications. This direction seems to be comprehensible in the light of modern industry. Nevertheless, even beyond electrical engineering, we do touch the heart of the matter in electromagnetism.
