
Effective IT Service Management: To ITIL and Beyond!
By Rob Addy
* Publisher: Springer
* Number Of Pages: 342
* Publication Date: 2007-10-12
* ISBN-10 / ASIN: 3540731970
* ISBN-13 / EAN: 9783540731979
* Binding: Hardcover

Effective IT Service Management: To ITIL and Beyond!
By Rob Addy
* Publisher: Springer
* Number Of Pages: 342
* Publication Date: 2007-10-12
* ISBN-10 / ASIN: 3540731970
* ISBN-13 / EAN: 9783540731979
* Binding: Hardcover