Publisher: Pfeiffer; 2 edition (February 9, 2009)Language: EnglishISBN-10: 0470331895ISBN-13: 978-0470331897 "The Art and Science of 360° Feedback is a must-read for all managers and human resource professionals. Lepsinger and Lucia offer a clear road map, pragmatic tools, and sage advice for all those concerned about improving human performance. If you're considering making 360° feedback part of