Jan Achterbergh, .. “Organizations: Social Systems Conducting Experiments”
September 2009 | English | ISBN-13: 978-3-642-00109-3 | 393 Pages | PDF | 5.81 MB What are organizations? What is their point? How should one design successful organizations?

Although these questions have been treated by many authors in many different ways, this book offers a new perspective: In a nutshell, the book combines cybernetics, social systems theory and Aristotle’s ethics to describe organizations as “social systems conducting experiments with their survival” and to formulate principles for their design. In part I, the authors argue that ‘experimenting’ and ‘social interaction’ are key features of organizations. In order to survive, organizations continuously have to experiment with goals, infrastructures and transformation processes and this experiment is an inherently social activity.

In Part II principles are given guiding the design of organizational infrastructures.

In Part III Aristotle’s Ethics, cybernetics and social systems theory are instrumental to describe and derive design principles required for social responsibility.

Allison Rossett “First Things Fast: A Handbook for Performance Analysis, 2nd Edition”
June 2009 | English | ISBN-13: 978-0-7879-8848-7 | 311 Pages | PDF | 6.24 MB The world of learning and performance has changed significantly since the first edition of First Things Fast was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition.

This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis.

This new edition includes:

* New questions and templates that reflect the shift of learning and support from the classroom to the workplace, and the blends that provide learning and support in both environments
* Fresh approaches for using wikis, blogs, and online surveys to gather information
* Innovative ideas for tapping into the power of social networking and the possibilities presented for analysts
* Information on the critical link between analysis and evaluation and new guidelines for both activities
* A wealth of new illustrative case examples
* Insightful commentaries from successful leaders in the field who explain how they use analysis to advance individual and organizational strategy

“Allison Rossett combines thought leadership for the profession with practical guidance. This book, the second edition of a classic in the field, is filled with proven practices and ready-to-use tools making this a resource you’ll use frequently.” -Dana Gaines Robinson, Coauthor, Performance Consulting ANDSTRATEGIC BUSINESS PARTNER

“What I appreciate about this book is that it is a straightforward, practical guide to planning, and it embraces new technology and the convergence of learning and work.” -Nancy J. Lewis, Vice President and Chief Learning Officer, ITT Corporation

Eric Butow, .. “Blogging to Drive Business: Create and Maintain Valuable Customer Connections”
January 2010 | English | ISBN-13: 978-0-7897-4256-8 | 191 Pages | PDF | 8.66 MB Blogging can help you deepen customer loyalty, reach new customers, gain indispensable feedback, and drive more sales. This no-nonsense guide shows how to craft a business blog that does all that, and more–building your business and increasing your profits. Top e-marketers and business bloggers Eric Butow and Rebecca Bollwitt help you define clear goals, generate the right content with the right tools, attract visitors, build communities, and avoid costly mistakes. They draw on their own extensive experience, as well as the work of innovators from companies such as Intel, Wal-Mart, Google, HP, and BusinessWeek. Whatever your role in the business, you’ll learn how to:

• Launch a blog that truly represents the best of your business
• Create a comprehensive, long-term blogging strategy
• Staff your blogging initiative
• Integrate blogs with other offline and online marketing programs
• Use your blog to drive customers and prospects to the business
• Push up-to-the-minute information to customers via RSS
• Build a thriving online community–and learn from what it tells you
• Manage comments (and decide whether to have them)
• Utilize podcasts, vlogs, microblogging, and other new techniques
• Gain business value from hot new Web 3.0 technologies, including widgets, mashups, personal agents, and the Semantic Web

Ernst ten Heuvelhof, .. “Strategic Behaviour in Network Industries: A Multidisciplinary Approach”
September 2009 | English | ISBN-13: 978-1-84720-610-7 | 225 Pages | PDF | 5.88 MB `This book convincingly argues that – from a theoretical point of view – present day network industries offer opportunities for strategic behaviour and that these opportunities are also actually utilized in practice. The authors show that this behaviour can be harmful to the realization of the expected positive effects of institutional changes such as liberalization and privatization (e.g., innovation and lower prices). The authors make their case in a solid theoretical way illustrated with insightful case studies. This book is a must for academics, managers and policy makers in today’s network industries.’
- John Groenewegen, Delft University of Technology, Netherlands

This in-depth book explains how institutional changes such as the privatization and liberalization of network industries, for example transport, energy or telecommunications, can frequently be disappointing. The expected benefits such as lower prices, innovation and better services fail to materialize, often because the number of competitors is low. The authors demonstrate how strategic actor behaviour of one or more of the firms involved can help explain these disappointing results.

This book elucidates the concept of `strategic behaviour’ and portrays it in real-life examples to aid our understanding of this important phenomenon in terms of policy and organizational decision-making. It clearly demonstrates the adverse effects strategic behaviour can exert on the quality of infrastructure provision after liberalization. The theoretical sections are backed by empirical examples from throughout the world.

The unique multidisciplinary approach will ensure a broad readership among students, researchers and policy-makers with an interest in the economics, politics and management of infrastructure and network industries.

Lou Jones, .. “Speedlights & Speedlites: Creative Flash Photography at Lightspeed”
May 2009 | English | ISBN-13: 978-0-240-81207-6 | 225 Pages | PDF | 9.32 MB Canon Speedlites and Nikon Speedlights are small, off-camera flashguns that can provide big results – if you know how to use them properly. Acclaimed Boston photographers Lou Jones, Bob Keenan and Steve Ostrowski guide you through the technical and creative aspects of how to get the most out of these powerful tools in this indispensable guide, packed full of inspirational images and comprehensive diagrams of the lighting set ups used to capture them.

They are significantly more advanced, lighter and considerably cheaper than a standard flashgun, and have many advantages. They are small (and cheap) enough that a number can be carried in your kit, and they can be used in combination, triggered wirelessly. They use through-the-lens (TTL) metering, which allows you to use the in-camera LCD and histograms to calculate the required power/direction, rather than havng to use a light meter or trial and error. They use proprietary, dedicated technology (from Canon and Nikon) that means there are no compatability issues.

Getting the most out of them, however, remains a mystery – most photographers still just use their speedlights in the same way as a standard flash gun. This is where this book comes in.

Dogism Dog Training & Clicker Training
If you can spare 1 hour, 44 minutes and 33 seconds of your time, I’ll show you how to quickly and easily train your Dog …even if you’ve never had good luck training your dog in the past.
Because that’s how long my special dog training audio set is. And when you listen to it, you’ll be BLOWN AWAY with how easy it is to train your Dog.

Here’s just some of what you’ll discover…

* The silly mistake most people make when trying to train their Dogs …and how it can actually make your dog harder to train.

* The number one reason Dogs do anything …and how to tap into this amazing driving force behind Dog behavior.

* The simple “anchor” method that cuts training time by as much as 71% …and makes Dogs obey you like they were operated by remote control!

This breakthrough training system is guaranteed to eliminate dog problems forever …in only 15 minutes a day.

I know that’s a bold promise and it might sound a little “over the top” …but it’s true, and I can back up every word.

There’s no “violence.” No hitting. No yelling, or anything like that. You won’t need it because the system shows you how to make your dog want to obey you!

See, what most people don’t realize is that Dogs are actually “hard wired” to do as you say.

And what I mean by that is it’s actually an instinct for your Dog to obey you. That’s the way Dogs are.

They have a special mental “trigger” that drives almost all of their behavior. And when you tap into this hidden Dog driving force, you can totally shape their behavior.

And this system makes it super-easy to do it.

Here’s just a tatse of what’s you’ll accomplish:

* How to speed-train your Dog by taking advantage of his natural desire to obey you.

* An amazingly simple way to get fast results using your Dog’s “den instinct”.

* How to use treats the right way (hint: don’t use treats as a bribe!)

* Three quick and easy ways to get your Dog to walk on a leash at your side.

* The absolute best way for you to communicate with your dog. (Hint: It’s closer to “normal conversation” than you might think!)

* How to quickly housetrain your dog in one easy setting. (This has worked for *hundreds* of dog training clients, and it’s guaranteed to work for your Dog.)

* The fastest and easiest way to keep your dog from barking all night!

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* How to keep your dog from crying, howling, and whimpering at night ..guaranteed!

* An quick-fix solution that’ll keep your dog off the furniture forever.

* The number one secret to making your dog’s training “stick”. (I have to admit that this one method took me by surprise …but boy does it work!)

And that’s not nearly all.

You’ll discover much more in this rare and candid training system.

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