J. Frank Yates, "Decision Management"John Wiley | ISBN: 0-7879-5626-0 | 230 Pages | PDF | 547 Kb
The real key is “decision management,” a little-recognized but crucial element of every manager’s portfolio of core responsibilities. Decision management consists of the myriad actions that a company’s managers take—wittingly and, more often, unwittingly—that affect how the people surrounding them go about their decision work. To the extent that the resulting decisions are sound ones, the company flourishes. But to the degree that they are not, the company struggles and may even run a serious risk of collapse.
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